Delivering care with tenderness and compassion
At the heart of the Outstanding rated care we provide at Alderwood in Colchester, Essex is our compassionate team formed of nurses, carers, managers, and team leaders and members of our wider support team such as catering, housekeeping, lifestyles and front of house.
Lead by our amazing home manager Nikki, all of our team members are carefully chosen for their values and unwavering dedication to caring for our residents with tenderness, kindness, and respect. We do not use agency staff, rather we nurture and invest in our stable team – ensuring they feel valued, happy, and love being part of our extended family.
Our focus on creating a wonderful home in which to live and work means we are able to retain the very best team members, valuing the contribution they make, each and every day.
This, in turn, helps us to provide consistency for residents and exceptional care, through people who value the same things we do, receive ongoing training, support and recognition and are skilled and confident – understanding each individual resident, who they are and what they need to lead happy and fulfilling lives.
This compassionate approach is also extended to people looking for care for a loved one, as well as our residents’ families, helping and supporting them through what can be a very emotional time.